Q&A!

How would Michele and Colleen change each others' businesses? Why is Geocodio hiring now? And more on our Q&A episode!

Michele: Hey, Colleen.

Colleen: Hey Michelle.

Michele: You excited for
a little bit of fun today.

Colleen: Oh yeah.

I love having fun.

Michele: So we asked people
for questions on Twitter.

Colleen: Okay.

Michele: Actually it's about, I don't know
if people, um, also sent you questions,

but the ones that people tweeted at me.

Colleen: Perfect.

Michele: And I thought it'd be fun if we
just take some time to run through them.

Colleen: Yeah, let's do it.

Michele: The first one, and most pressing
question that I think all of us have

had for a very long time is for you.

It comes from pressed on tech,
if you ever do a Q and A episode,

what's leeny burger, and is there a

Colleen: my gosh.

Oh my gosh.

This is so bad.

Okay.

Have I never told this to.

Michele: No.

Colleen: Okay.

So it's not actually so bad.

It's just so ridiculous.

So when I started to learn to code.

I dunno.

When was this like back like 2015,
literally did not know what GitHub was.

Right.

Literally had never
used Twitter in my life.

Didn't know what Twitter was.

And so I was trying to get up
and running quickly and I try

to get on GitHub and Twitter.

And of course, Colleen is, and like
most variations of Colleen are taken.

And so I thought this was like
a name I would never use that

would fall into obscurity and it
was not going to be a big deal.

So I just, do you remember, you're
probably too young, but, uh, do

you remember aim for those of us

Michele: Yes.

Oh my God.

Yes.

I used AIM, please.

Colleen: So, anyway, when I, and
the olden days had aim my handle or

whatever you called it back then was
leeny burger, I thought it was like

a funny play on the name, Colleen.

Right.

Michele: Okay.

Colleen: But again, like I got on GitHub
and Twitter and I never ever thought,

this name would follow me around for
all eternity, but now it's everywhere.

I can't change it.

Michele: Wait.

So this is like a screen
name, you name you made at

Colleen: When I was like 12.

Michele: just stuck with you since.

Colleen: Yes.

And it has, since I didn't put any thought
into it because I, again, didn't think

it would follow me around the internet.

And so I was just picked something
and I remembered that from like aim.

And so I just picked it
and now I'm stuck with it.

So not ideal.

Michele: So if we had a software
social conference and we had to

serve food and there was a leeny
burger on the menu, what would it be?

Colleen: Oh dude.

Oh man.

It would be a hamburger like real
meat, not an impossible burger

with blue cheese and tomatoes
and those French fried onions.

That's what it would be.

Michele: I think people would like that.

I think that would sell.

Yeah.

Colleen: Like that.

Yeah, it is kind of funny though,
because it's like super embarrassing

now because people are like, why isn't
it like something clever, like code

with Colleen or, you know, why did I
think about it for more than 30 seconds?

Michele: I as unique though, right?

You're not leeny burger one 50, right?

You're leeny burger.

You are leeny burger.

Colleen: I guess I got to
take what I can get, but yeah.

So that's that story.

Michele: So that question was
actually, brought back to our

attention, by Julian Simione, who
actually had another question for us.

Which was, and I think this one
might be for me, best and worst parts

of running a small company, we're
founder, citizenship and business

operations may span multiple countries.

I think it, it adds a complication to it.

I would say, like first
and foremost, that.

You know, we have multiple
countries laws to deal with.

So we have a company, both in Denmark and
in the U S we joke that we are the world's

smallest multinational corporation,
though I do know somebody who was a one

person multinational corporation as well.

And they were at, and they're
actually a corporation.

We're just, uh, well, I guess we're
technically, this is the thing,

we're technically a corporation
in Denmark, a work company in

the U S because we're an LLC.

Um, so that gets kind of complicated.

There's no real complications in
terms of like citizenship and so

far as I have to have permission to
live in Denmark, and to work here.

So that was a little bit
complicated, at the beginning.

But it does make it a little bit tricky,
but like, you know, when dealing with

things like taxes, for example, like I'm
the person who would sort of run points

on getting everything ready for tax prep.

But I can't really navigate, the
Danish tax system quite as adeptly as

I can in English for the U S system.

But then, you know, time zones
are also the biggest challenge.

I mean, in this calling, this is
something we talk about all the

time that like, you know, my whole
work day is like pretty shifted.

And that stuff I have to be doing,
you know, nine, 10:00 PM calls

with California and stuff like
that, that definitely wears on you.

Colleen: Because your workday starts
3:00 PM to align with the us east coast,

I think you said you start at 3:00 PM.

Danish time.

Michele: No, no.

We started at 8:00 AM when
our daughter goes to school.

So we basically work from eight to,
so we work from at least eight to two.

She gets out of school like somewhere
between like two and like three 30.

It's flexible when we pick her up.

Um, and she might have
activities or whatnot.

So, I will usually
work from eight to two.

And then phone calls usually
start around two or three, with,

the U S and Canadian east coast.

Sometimes people are early
risers and they, they do, 2:00

PM, which is 8:00 AM for them.

But it's pretty, it's pretty common that
I would, you know, work from, like we work

at our desks without too many phone calls.

Unless I have to record something
with somebody in the UK or

something or elsewhere in Europe,
but that's pretty unusual.

And then if I have a phone call, it
said like, you know, it's, in that three

to four o'clock block, which is really
tough because those are like the hours

when, you know, customers are waking up.

So my inbox is filling up, I'm on
forgotten, I'm on calls and our daughter's

getting home from school and it's just
like, everything is like really busy.

Um, and then of course can't
work through dinner hours.

The couple of times I've had
stuff at, you know, 6:00 PM, it's

7:00 PM, it's really a challenge.

And then, any calls that can't be
fit into three and four have to be

at 8, 8 30, 9, 10 o'clock at night.

Um, so I try not to do phone calls
every day of the week, because it's

just like logistically, so conflict.

Colleen: That is a long day.

Michele: Which is something I've
talked to other like friends who are,

uh, working from Europe with, you
know, North America based customers.

And it's just, rough.

Like it, especially if you have
kids, I mean, I mean maybe if like

you don't have kids that it's easier
for you to not have boundaries.

So I don't know if that's
necessarily better, right.

Cause I could have a 6:00 PM phone call.

But I'm interested actually
forced to take a break.

So maybe that's a good thing.

But yeah, this is a shared
struggle, with no good solution.

So, okay.

So, this one's for both of us, how
do you switch between work mode

and mom mode, when the work is
never really done as a founder,

unlike a traditional nine to five.

You want to take that one first?

Colleen: Sure I'm thinking about it.

Cause Saturday I worked for five hours.

Maybe it was only four hours.

Michele: You're like just trying to
squeeze things in before like lacrosse.

Colleen: Right.

I don't know that, I've tried a lot
of different things to make this work.

And I don't know that I have settled
on something that is perfect.

I think for me, the biggest thing is
like what I'm working, I'm working.

And when I'm with the
kids, I'm with the kids.

And I think just like the
mental space that puts me in

helps alleviate frustration.

That I can't be working on
the thing because the work

will literally never be done.

So this weekend is a good example because
I have been really busy as listeners of

this podcast will know working a lot.

And so I worked for like
four hours this morning.

And I'm sorry, this was Saturday.

This was Saturday morning.

But what happened was we had scheduled
out this time that we'd blocked

this time for me to work and I was
going to be done at like, I don't

know, 10:00 AM, but I hadn't solved
the, and it was a technical problem.

So I was really, really annoyed that
I had to stop working at 10:00 AM.

And so for the first, like from
like 10 to 11, I'm like trying to

figure out if we can reorganize the
day so I can get more work time in.

And then, you know, I was thinking to
myself and I was like, this is silly.

Like.

I have time, right?

This is, again, this, we talk about a lot
though, but like, this is my life, right?

I don't have to solve this problem
today, Saturday or tomorrow, Sunday,

this is a self-imposed deadline.

It's something I want to do.

But right now I'm just going to
let it go and be with my family

and we're going to do family stuff.

And so that, although I'm doing the
same physical thing, the mental shift.

Now his work time, now is not work time.

That helps me a lot, not stress about
not doing what I'm supposed to be doing.

Michele: Yeah, I feel like you have a much
better, sense of boundaries and being able

to turn those things on and off then I do.

Colleen: Yeah, I think I do.

Michele: even when I had a
nine to five job, like those

were never nine to five jobs.

Like there was always overtime
and weekends and stuff.

And so I think the shift for me
with when I had, when we started,

geocoding was like, I was still
working at night or on the weekends.

But the difference was was that, getting
all of the money and benefit of that.

And like had all of the, you know,
freedom to shape the direction of it.

I have never been good
about turning work mode off.

And that's something that is, is just
a constant thing, I'm working on,

like, I think it's just really, I both
really enjoy my work, and really like

the sense of relief I get of seeing,
you know, an empty inbox or whatever.

I like feeling that everything is
all squared away and I just, I just

love the kinds of things I get to do.

So, I find it really
hard to turn that off.

It's been something I've been
working on a lot over the past year.

But for a long time, there
really were no lines.

And that was, that was difficult.

Like I was never fully out of work mode.

I think for us turning off live chat,
which we did last winter, that was really

important because otherwise we were
getting live chat stuff at all hours.

And so whether it was dinner time,
or you know, 10 o'clock at night

and you're sitting in bed, we were
always replying to stuff cause we

just wanted it to be like cleared out.

And I think that was pretty unhealthy.

And we were pretty scared
about turning off live chat.

But it had, no, it actually
had no impact on the business.

We still grew last year
despite turning it off.

So, yeah, I guess that's a
challenge for me and especially

with the time zones, right.

Because all of my customers are aware.

Colleen: Right.

Michele: school gets out.

And

Colleen: It's way worse.

Michele: it just, Yeah, so like
those hours of like three to like

8:00 PM for me are just kind of,
everything is happening all at once.

And, the weekends are really the only time
that I actually truly get to disconnect.

And when I was working on the book, I
was doing a lot of that writing like

in the morning, but it was only when,
our daughter was at like activities or

um, so I think I have better boundaries
around the weekends than I used to, but

weekdays are still, they're still tough.

Colleen: Right.

Well, I, I think too, something
that has helped me, which is both

good and bad, mostly good though, is
my husband, unless he's flying, he

literally cannot bring his work home.

So I imagine if I had founded a company
with my partner, the pole to work at 8:00

PM at night would be there every night.

Cause we were working on a common shared
goal and we theoretically, both loved it.

But because my husband and I are
in different fields, different

industries, it's annoying to him.

If every night at 8:00 PM, I'm like,
I'm going to go work for two hours.

He's like, no, no, no, no, no, no.

Like this is not, you know, this is not
what we're doing here and he's right.

And so I think that that really
helps in the evenings for me.

You know, so I think I've told you, we
pick, I work like one or two nights a

week right now, which is a good balance.

But you, in that time zone problem,
man, I mean, that is like, what can

you can't do anything about that?

Michele: it's intractable.

Yeah.

And I've tried like, okay.

I can pack in all my calls for the week on
one day, which I did a couple weeks ago.

So I was on the phone basically from like
two to like nine or 10 o'clock, uh, after

working from, eight to two as well.

And I was just so tired.

Like that's, I think it was the
episode 1 0 1 that we recorded

that the end of that day.

And I feel like I sound
just like really loopy.

Um, they're just so intertwined
with one another, right?

We started our business because
we couldn't afford daycare.

So there's no, like we started, you
know, the company, we launched when

our daughter was like four months old.

So like these things are just there.

It's just so intertwined to me that really
hard to, to have a time when we pull it

off and to not talk about work at dinner,
we're we're not good at that, honestly.

Colleen: Yeah.

I think something that
works really well for me.

Um, like this weekend, thinking
back to this weekend too, is like,

I'm really into physical activity.

So Saturday I was super annoyed
cause I couldn't solve this

problem in my four hours.

So I took all the kids and we went
for a hike, like getting out of the

house, getting away from the computer.

Cause I believe the original question
was like, how do you shift into two?

Like physically removing myself
from my computer and like doing

something physical really helps me.

Cause the kid, my kids are old enough
that they're really into that too.

So it's something, you know, now
that the kids are old enough that

we share the same interests, it
makes it more fun for everyone.

Michele: That's a good tip.

We should try that.

Uh, right next.

Let's do the next question.

I guess this is the, there are
two questions that are kind of

related, which was, basically
from Matt and Brian Cottingham

asking about, do geocodio hiring.

So Brian's question was why is
geocodio moving to hire employees?

Why now?

And Matt's question was, would be
interesting to learn more about

how you decided on what this role
entails, and who'd be a good fit for.

So the first, um, answer to that is
first as we are hiring employee, not

employees, uh, it's not like we're,
it's kind of embarking on this of like,

yeah, now we're going to be a huge
company and have 500 employees and an

office building in some tower, right?

This is we're hiring one person.

So it was not a super, it wasn't
like we went into 2020 saying we're

going to hire somebody this year.

It was more just kind of happened.

So, there's somebody that, uh, Mathias
used to work with, who, he saw on LinkedIn

had recently completed, Flatiron school,
coding bootcamp, and he's like, oh,

that's like, that's really interesting.

You know, he, uh, so this, the person
we're hiring was a customer support

manager where Matias used to work.

And apparently he was just, he was
such an awesome guy, like, and I'm

really good at handling customers.

And he said there were times, you know,
if there was a really hard call, it

would be handed to him and then like the
whole office would be huddled around his

desk, listening to the call and then
like start cheering when he like talked

the person down off, you know, off of
a cliff and like got it calmed down.

And, and he was kinda like, you know,
if we were gonna hire someone to help

us with support, you know, it would
be, it would be like him because I know

that he has the same approach to it.

And so we, we like kind
of thought about it.

We also thought about how I think
it really, really hit us that like,

to what we were just talking about.

Like, we have not had a work free
vacation in over eight years.

In fact, vacations used to be our time
to get more, do geocodio work time.

So it was like, you know, it'd be nice
if we could even just like somebody

covering the support queue, we can
like actually take, so, uh, we ended up

connecting with him and had a chat with
him and we're like, you know what, maybe

he can do some freelance work for us.

Maybe he can do some support as a
consultant, just to kind of, you know,

basically help him out as he's trying
to build up his resume as it develops,

transition out of being in, exclusively
support roles, get his feet wet, and

being a developer and, um, and also
see, you know, just how does it work?

You know, like remotely, cause
he's in the U S and we're here.

And it was just working
really, really well.

And then we kind of had a thought a
couple weeks ago, it's like, okay,

like we've spent this time, like
training him and kind of getting him

on board with things, and, but we
know he's looking for a full-time job.

So like, what if he goes to get a full,
and so, one thing that made it that

easier for us to hire him I'll say
is, is using, deal, which is what's

called a PEO, which is basically
a company that they, you basically

pay them to hire somebody for you.

So it's like deal is technically,
his employer, employer

of record, they call it.

But it means that we don't have to
have a company set up in Maryland.

You know, they go out and
they get health insurance.

We just pay for it, which
is just so complicated.

Just getting health insurance as,
as one person or as a one person,

like a small organization is
really complicated and expensive.

So, um, between the fact that,
it was really easy for us

logistically to hire him, and that
it seemed like a really good fit.

We decided to make him an offer.

And so, he's going to be doing a
combination of contents and like

technical content and technical support.

So basically helping one, you
know, people have, questions

about using the API, writing
tutorials, writing sample projects.

He already has one up on our GitHub.

You know, basically creating sort of
developer focused content, and support.

But so that's kind of that, and it's
not like a big, formal strategic thing.

It's more, it's like, Hey, like this
is actually somebody who's just a

really right fit, in terms of how we
want to treat our customers and what

we think would be useful for them.

And also, you know, something
that, you know, that takes some

work off of Mathias's his plate.

Cause I've gotten help with bookkeeping
and my VA and like, I have a little,

group of contractors that help me, but
so, this is a way to really lighten

the load for him, but also, for me.

Colleen: How long was
he contracting for you

Michele: the

Colleen: before you?

Oh, not long.

Michele: No, no, but we knew he
was looking for a full-time job.

And so it was like, a thought we
had when we, made him the consulting

offer was basically that like,
effectively an informal trial.

Like, I don't think we ever really
said that, but that was kind of

how we were thinking about it.

Even if we didn't really communicate
that to one another, until later

it, was just kind of funny.

But that was

Colleen: You, So Mathias
really pushed for this.

Michele: Now that would
have a us pushed for it.

There was no, like we got to do this and
here's the numbers of why it makes sense.

It was more than, hey, like I
saw this on LinkedIn today and

like, he was a really awesome guy.

Like

Colleen: Right person at the right time.

Michele: Yeah, we just
love to like help him out.

And you know, in January I started
hiring people freelance to make tutorials.

I like developer focused tutorials, so,
and like, we would love to do more content

engineering stuff, like building like
tools, to show what it does and stuff.

So, it was like, oh, like maybe, yeah.

Maybe that's something
like, he could do so.

Colleen: So it sounds like it
was more the right person at the

right time and opportunity was
there and you guys jumped on it.

Michele: Yeah.

yeah.

Colleen: Sounds good.

Michele: Yeah.

I feel bad that I didn't make it
clear in the episode that, like

it wasn't an open position that
we were currently hiring for.

I had been quite flattered by
the resumes I've been receiving.

And also I feel terrible
that it wasn't clear.

Colleen: Yeah, you didn't
make that clear at all.

Michele: Sorry, I didn't realize
that I didn't make it clear.

Colleen: Like, I I feel like, okay.

I feel like you did a
disservice to the pod, Michelle.

Not because you didn't make it
clear, but because I feel like

you hired someone without like
telling us as the process went,

Michele: It was just, I mean,
we just spend so much going on.

I think I put, I put
it in slack, you know,

um, that we like

had a

Colleen: Like you didn't.

From the beat, like you
just never talked about it.

So I think we were all like, wait, what?

I feel like I've been trying to get
you to hire someone for a hundred

episodes and then you just did it.

It was like, wait, what just happened?

Michele: Yeah, well, well, I mean,
I wanted to like, wait to like, tell

anyone about it being full time
until contract is actually signed.

Colleen: Yeah.

Michele: You never know,
what's going to happen.

But also for a consultant, like I've
hired, you know, hired consultants

without talking to before.

Colleen: Uh, you need to run all of
your decisions by me, obviously like de

Michele: Yeah.

I guess it kind of moved quickly
and we have so much going on.

Like it's hard to, yeah,
This is just a lot.

All right, next question.

Colleen: Next question.

Michele: Next question.

Oh, this is a really fun one.

I'm actually super excited for this.

Okay.

So I totally stole this idea for a Q
and A episode from our friends, Matt

and Peter at out of beta podcast.

And Ruben Gamma's asked them if you
traded places and had to take each

other's products, what would be the
biggest thing you do or try differently.

And Michael copper wants
us to answer this question.

Um, I, so I feel like we should
first put guard rails on it.

So

Colleen: Oh, we don't have
to put guard rails on it.

Go

Michele: No, no, no.

In terms of like, which
businesses are we talking about?

Right.

Because I have but then I, I guess
technically my book is, is a business.

And then I mean, I'm literally
sitting here in a hotel room.

I'm going to give a workshop
on it at a conference tomorrow.

And then I guess this podcast
is technically a business, but

I feel like maybe I think we
should just limit it to geocodio.

And I don't know for you, if we want to
do it for both refined slash hammer stone

and simple file upload or one of those,

I don't know if you have thoughts on that.

Just hammer stone.

Colleen: Yeah.

I mean either way or you can
just take over my life and yeah.

Michele: Uh, I want to hear
what you would do with you.

Colleen: Oh man.

I think what I would do with

I mean, you just, the first thing
I would've said would, would be, I

would really put time and effort into
hiring someone and you just did that.

So I think, yeah, I mean, that
would definitely be my first move.

I think you guys is, I feel like I've
said before, but probably not for awhile.

You guys have all the things, uh, yet you
kind of seem perpetually stressed out.

And so I think that is a factor.

A part of that is you're, you
know, you haven't been able to

take a vacation for eight years.

So if it were my business, I
would buy a house in California

because I could afford one.

That's the first thing I would do.

And then I would try to get
a highly technical person in.

And try to start deliberately structuring
the business in a way that enabled me

to and my family to go on vacation for a
week and be able to actually disconnect.

And that's probably more than
one person and that's probably

like, that's a long game, right?

That's not going to happen in a month.

That's probably a six month to a
year process, but I would start

tweaking the business to structure
it in a way that I had to be less

involved, that I could step back.

Michele: Yeah.

I think the challenge we're
running into right now, which I've

seen other people talk about is
like basically hiring too late.

There ends up being so much,
you have to do in order to

automate, someone or people and it

And you're already so busy that you
don't really have time to devote to that.

And so I think that that's kind of
something we're we're feeling right now.

And also, you know, we
hired someone who is.

So, you know, for the foreseeable future,
like for example, won't be working on

the geocodio engine, It'll be support
type stuff that does not directly relate

to working on the geo-coding engine.

Of course, you know, we, we would
like love for him to grow into that,

but, um, it's also rare that like
an issue with a geocoding engine is

something that like, is like critically
on fire when we're on vacation.

Say more often than not.

It's stuff with like servers.

I can't tell you how many theme
parks Mathias has, you know,

he's been standing in line for
a ride, like SSH into a server.

Um, it's like, like at least
Sesame place, universal, um,

Lego land, multiple Lego lands.

Actually we like Lego land.

Um, yeah, so.

Yeah.

That's, that's still kind
of work in progress for us.

Okay.

So I am answering for your actually
I kind of want to add, I want to talk

about simple file load for a second.

So you're making what,
like 1400 a month, right?

Colleen: 15, but

Michele: 15.

Okay.

And how much does it cost you to run it?

Colleen: 200 bucks.

Michele: Okay.

And then how much are you
spending on the content?

Colleen: 500 bucks a month.

Michele: So then you are netting
without taxes, $800 a month.

from it.

Is that right?

Colleen: Sounds about right.

Oh, Heroku takes 30%.

So drop that down to, I don't
know, 500 bucks a month.

Michele: Okay.

Um, that's interesting.

And then we have refund going and you
are pounding the pavement on sales.

So.

I personally, I tend to defer to making
it easy for someone to figure out what

something does before they, like, so they
can figure it out on their own basically.

They don't have to talk to someone and
they can find it, um, on their own as

they're trying to figure something out.

So I would just, I would use the same
playbook we used for geocoding basically,

figure out a way to do some sort of,
you know, freemium plus subscription.

And really hit on SEO.

Like be all over stack overflow
and read it like anytime anybody is

posting something that's remotely
related to, um, refine, right.

Wherever you can find those people
like, astroTurf the hell out of it.

And like posted like, Hey, like, oh,
like try this thing and try that.

And just, be in all of the forums and
which is also not only building eyeballs,

but also building backlinks and then
have some content that's like here.

It's, here's how it is.

Here's how you quickly get it going.

Like now I know your business is
different because you're targeting

like managers rather than developers,
but I think it's important to

have the developers, um, onboard.

And you could maybe even double
track that with doing the, sort

of more like outbound sales model.

I mean, quite frankly, I would, you're
investing in content for simple file

upload and given the changes in the
industry and that CloudFlare is now.

Um, no, it's not cloud
flare it's, um, Cloudinary.

No.

What is it?

Cloud Cloudinary is in that space.

I would put that money that you're
putting into content for simple file.

And instead spend that money on refine.

Colleen: Refine I've thought about that.

Yeah.

I've thought

Michele: Cause I think
that's where your growth is.

Like, I think it's great
that you're making $1,500.

Well, let's say you're making, if we don't
spend on content $800 a month, right?

Like, you know that that's 800 bucks
a month that you didn't have before.

That's a nice little cushion, like, but
basically regard that as something that.

Gives you a little base of revenue
to like, basically just like, just

save that money so that, you know,
when you, um, want to be full-time

on refine without the client, which
is coming up three months from now,

you have at least, you know, maybe.

A month or two of salary saved up
So that it's at least a little more

comfortable, to be going full time.

And I would probably keep consulting
for longer than you're planning on.

But again, you have much better work-life
balance, uh, boundaries than I do.

And I, do not hesitate to sign myself up
for working long days, but that's not how.

So, I don't think I should
advise anyone to do it.

That's probably what I would actually do.

But like, I'm not saying like, I would
not advise you or anybody else to do that.

Colleen: So you think we should
lean into SEO for refine?

That's interesting because it's

Michele: may I just make, make
it possible for people to play

with it without having to buy it.

Colleen: This is okay, so this
is what we're talking about.

This is hard because of what it is.

It's hard.

Um, but Aaron and I have been
talking about that and I think that

is, going to be a big, a big thing.

Once we figure out how to do that.

Michele: Even if it's just not,
not for like SEO purposes, but it's

for like, like for you, like sales
enablement might be more important.

And so if you're going to spend $200
a month on content, be spending that.

on, you know, nice PDFs.

You know, people can forward to their
managers about why they should buy

it and tools that help people see it.

Like even just having like a, you know,
a live demo that someone can go into.

So not necessarily they're getting
to use it in their own app, but

they're just getting to see like, oh,
this is what I can just play around

with this and Nova, or I can play
around with this in a rails backend.

And then here are all of these white
papers and one pagers and stuff that.

They can download or that you can
send, you know, it makes it super

easy when you're following up
with someone after a call, right?

Investing in content doesn't
necessarily mean SEO.

It also means other things.

Colleen: I like it.

That makes sense.

No, that makes total sense.

Michele: But I feel like, refine is really
where your growth is and that's, you know,

Colleen: too.

Michele: in the growth.

Colleen: Yeah.

I like it.

Michele: Um, oh, there was another one.

Okay.

Oh, this one I think was for me,
or I guess both of us, if universal

healthcare existed in the United
States, what effect do you think

that would have on entrepreneurship?

Colleen: That's more for you go.

Michele: Is it C I think it will.

I mean, I guess you, so you have
health insurance through your

husband who is in the military.

so.

you are like covered in
terms of health insurance.

Um, I mean, I think maybe it's, Y you
know, a lot of the founder couples,

I know we're actually not in the U S
come to think of it because to have

both of you, full-time requires buying
your own health insurance, and that's

just both complicated and expensive.

Like, there are a lot of states
where a founder only married couple

founder company can't buy company
health insurance, which is, you

know, way better and, you know, like
orders of magnitude cheaper than

buying individual health insurance.

Like I think when I looked at
it, it was like $4,000 a month

for buying it on the individual
market versus like 1300 a month.

So.

I think it would be a massive boon to
entrepreneurship in the us, quite frankly.

Um, it it's really amazing for me, like
looking around, Denmark and seeing, so

many people becoming entrepreneurs and not
necessarily tech entrepreneurs like us.

But like, you know, people can start
their own, you know, landscaping business

or, you know, like doing something
in trades or just having a store or.

Um, with crafts or like just all sorts
of things at much younger ages, and

also like, with, less, um, less risk,
because they don't have to worry that.

Yes, of course they have to, you know,
they have to bring in money and they have

to feed themselves and their families, but
like, they don't immediately have a, you

know, 10, 15, $20,000 bill at minimum to
start with in order to start their own.

I think, it would be really important.

And you know, it, I mean, it feels very
appropriate that the reason why, uh,

health insurance is tied to employees
in the U S is because of Hitler, right.

Like that's just the only way
you end up with such a bad

system, um, because of war II.

Um, so

Colleen: life.

I think we've talked about this, this
American life has a great podcast

episode about that, by the way.

It's from yeah.

It's from years and years ago, but I
remember I was, it's like fascinating.

Michele: Yeah, because, so they
basically, they didn't want,

inflation to increase during the war.

And so, health insurance was
a way to, attract people into

jobs instead of raising wages.

But I, I think it would be super
important and, super helpful.

I don't know if anyone knows.

But disagree with that.

Quite frankly, like I think the only
people who like the U S health insurance

system are health insurance companies.

So, uh, yeah.

I'm not getting into what exactly that
solution would look like, but Yeah.

Okay.

I think, did you get
any questions directly?

Colleen: Nope.

Michele: No.

Okay.

So I think.

I think that might have been the,
um, the questions that we got.

Um, Yeah.

This was kind of fun.

We should do this again.

So as I mentioned, so I'm at a
conference or two conferences this week.

I am at go-to all hosts and,
mine, the product in Hamburg.

And then, you're on vacation next week.

Is that right?

Colleen: That's right.

Michele: And then I'm on vacation
for two and a half weeks after that.

And then I think you're on vacation again.

And so basically like travel is sequential
for the next like month and a half.

But we will still be here.

So, I've talked to a bunch of
other people, had some really fun

conversations that I'm excited to share.

I know you're going to
keep talking to Aaron.

And so there'll be a little bit of
like hammer stone, pods or social

crossover, over the next couple of weeks.

But you know, our, and I know actually
you kind of, uh, you kind of ripped

me for this sometimes Coleen, but I
feel like we have like a promise to

people that like, we're going to be
in their ears when they're walking

their dog or mucking stalls or doing
the dishes or driving their kids

to school or camp, uh, every week.

I think you kind of

Colleen: Oh, I have
thoughts, but you go ahead.

Michele: that I'm like standing
here cracking the whip about that.

But yeah, so, so, so it'll be
a little bit different for the

next month and a half or so.

And then I think we're both home and
everything at like the end of July.

I remember correctly.

Yeah, Yeah.

So, and then, and then basically
you're at your deadline for refining.

Colleen: Okay.

And yeah, I mean, but also it's
not like a hard deadline, but

yes, we are working towards that.

And I think it will be fun because the
next time we talk about this a lot will

have changed in the next month and a half.

Michele: Do you have a five
calls scheduled for this week?

Colleen: No, dude, I just talked
to you like three days ago.

Michele: Get those calls scheduled,
those podcasts out Colleen job job.

Colleen: Yep.

I'm on it.

Michele: All right.

Let's us, thank the wonderful people who
support our podcast, which by the way,

I've been meaning to do this actually.

But I, I wanted to add up like
how much our podcast, how much

revenue it brings in now that we
are supported by the community.

How much it was when we
had, like pre-roll sponsors.

I almost wonder if it's
going to be higher.

Plus we've added the new tier of like
doing somebody like a company can do a

sponsored episode as a special thing.

So, I, but I feel like it
might actually be higher.

Okay.

So huge, thanks to all of our
listeners who become software

socialites and support our show.

You can become a supporter for
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Thanks everybody.

Colleen, I will talk to
you at the end of July.

Colleen: Oh, okay.

Talk to you then.

Bye.

Michele: You're so ready.

You're so ready for this break.

Colleen: Oh man.

Michele: All right.

So yeah.

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